Business process outsourcing falls under the general term of outsourcing. There are two activities that can be outsourced in BPOs, and these can actually boost the productivity of your business. The Philippines is a hotbed for BPO services, and the above-mentioned services are now being handled by outsourcing companies. Back office and outsourced administration services are viable solutions that may reap more benefits if you find the right outsourcing company.
The Philippines is a hotbed for BPO services, and the above-mentioned services are now being handled by outsourcing companies. Back office and outsourced administration services are viable solutions that may reap more benefits if you find the right outsourcing company.
Outsourcing Back Office and Administrative Services
A subdiscipline of BPO, the tasks usually essential non-client facing support positions or office tasks. These tasks can be outsourced to places like the Philippines. In recent years, specialized back-office services are now being handled by BPOs.
- Back Office and Administrative Tasks
- HR recruitment
- Finance services (i.e. Bookkeeping and accounting)
- Data entry (encoding and processing)
- Support desks
The above mention tasks are just a few out of many more back-office tasks that can be outsourced. The employees will need to have technical skills and professional accreditation to handle some of the tasks mentioned above.
Benefits of Back Office and Administrative Outsourcing
Reduce Overhead and Operating Costs
Like most BPOs, the main reason for outsourcing is the control of your operating expenses. Business administration outsourcing is estimated to save you at least 60 to 70% per department. It’s easier to have contractual employees rather than getting a full-time staff. Outsourcing companies in the Philippines don’t focus on serving just one company. They often have two to three clients and it’s impressive how they can juggle them and still maintain a high output comparable to onshore staffing services.
Cost-effective Labor and Skilled Professionals
Talented staff in the Philippines is one of the reasons why it’s the outsourcing destination of the world. Ignoring IT outsourcing companies in the Philippines, the country edges away from India in terms of back-office and administrative services. The hard-working individuals clock in early and leave only when the tasks a for the day. The salary most businesses give is above minimum wages which is why BPOs attracts professionals and highly skilled individuals alike.
Education is important in the Philippines. You’ll often see applicants having bachelor’s degrees. The best ones are even professionally licensed in Accountancy or other fields such as Nursing, Engineering, Medicine and more.
Improve Company Efficiency
Repetitive secretarial work often bogs down a company. By outsourcing those tasks, your in-house staff can finally focus on pressing matters. You can now focus on business goals and attend to clients on a personal level.
Talented staff in the Philippines is one of the reasons why it’s the outsourcing destination of the world.
Rise of Virtual Staffing in the Philippines
There are now viable options in the Philippines that won’t require you to invest heavily on stuff like buildings, hardware, permits, and more. Virtual staffing is a legal and cost-effective way to hire offshore employees that can help you reduce expenses while maintaining high-quality services. At Virtual Bitrix, we have a roster of virtual assistants and teams ready to be matched with your business. Visit our website and look at our repertoire of services offered. Boost your productivity, outsource with us now.
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